SESSION 166: <br/>Innovating for quality outcomes
MedInfo 6
| Saturday, July 8, 2023 |
| 3:15 PM - 4:45 PM |
| C4.7 |
Overview
C4.7
Presentations & panel
Presentations & panel
Details
This session contains three presentations and a 45 minute panel.
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
Telehealth services connected patients and healthcare professionals during the COVID-19 pandemic and have been shown to support continuity of, and improved access to healthcare. However, the use of information and communication technologies in healthcare activities at a distance brings new risks. There are concerns about patient safety, privacy issues, reliability of technology and the need remains to build increased confidence in telehealth services as a mode of healthcare delivery. This panel will discuss how international standards, guidelines and codes of practice can support the implementation, operation and accreditation of telehealth services.
This panel will present four key initiatives aimed at improving the quality and safety of telehealth services using standards, guidelines and best practice, followed by a facilitated discussion on how such initiatives can be improved and coordinated internationally.
- The international standard “ISO 13131: Health informatics, Telehealth services, Quality planning guidelines” provides an umbrella quality framework based on ISO 9000 quality management standards which can be used to derive guidelines appropriate to a wide range of telehealth services.
- Accreditation of telehealth services gives reassurance to organisations that procure or commission services; service providers and their staff; service users and their carers; health insurers; and governments, and health and support agencies
- The planning, implementation and operation of telehealth services should be undertaken within an overall digital health investment strategy in order to optimize its benefits and impact
- Collaboration between international organizations that develop and publish guides for telehealth, is essential to providing a comprehensive and transparent set of interrelated resources
Speaker
Ali Besiso
Managing Director
iCIMS
Session chair
Biography
Ali holds a Master’s in Health Informatics from the University of Sydney. He specialises in clinical software solutions including requirements analysis, product development, UX/workflow design, implementation, change management, and project management. He has delivered a number of clinical system implementation projects to Australian public and private hospitals since 2012.
Selvana Awad
Senior Manager, Design Safety
eHealth NSW
A proactive safety management approach for digital health transformations
3:15 PM - 3:30 PMBiography
Selvana is the principal lead for designing and implementing a proactive Clinical Safety Management System for a major NSW digital health transformation program. She is a medication safety pharmacist and patient safety expert, has a Masters of Health Service Management and is a PhD candidate in digital health human factors.
Rodney Ecclestone
Director, Clinical Partnerships & Quality
eHealth NSW
A proactive safety management approach for digital health transformations
3:15 PM - 3:30 PMBiography
Rodney has had a career long passion for clinical governance, health information technology systems safety management practices and experience in the critical role of informatics standards to deliver safe digital systems. He has held National and State leadership roles in digital health focused on engagement for clinical leadership, clinical assurance and standards.
Ding Fen
Director
DHC Technologies
Improvement and thinking of manual annotation in medical natural language processing: A case study
3:30 PM - 3:45 PMBiography
Graduated from Guangdong Medical University，since been a physician, who is currently working at DHC technologies, focusing on natural language processing.
Dr Alan Taylor
Associate Lecturer
Flinders University
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
4:00 PM - 4:45 PMBiography
Dr Alan Taylor’s research and writing focusses on the sustainability of telehealth services including standards, guidelines, training, socio-technical codes and the impact of the COVID-19 pandemic. He has led the development of international standards for telehealth numerous initiatives to improve access to health care using information and communications technologies.
Dr Najeeb Al-Shorbaji
President | Vice-president
eHealth Development Association, Jordan
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
4:00 PM - 4:45 PMBiography
Dr Najeeb Al-Shorbaji (PhD, FIAHSI) is President of the eHealth Development Association, Jordan, President of the Middle East and North Africa Association of Health Informatics and Vice President of IMIA for MEDINFO23. A consultant for digital health, he previously worked as Director of Knowledge, Ethics and Research at WHO/HQ between August 2008 to September 2015.
Catherine Chronaki
Secretary
HL7 Europe
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
4:00 PM - 4:45 PMBiography
Catherine Chronaki, a computer engineer by training, is the secretary general at the HL7 Europe Foundation, immediate past president of EFMI and currently IMIA Vice President for the European region (2022-2024). Catherine has played a key role within national and European digital health projects, addressing standards as infrastructure for innovation.
Dr Shashi Gogia
President
Society for Administration of Telemedicine and Healthcare Informatics
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
4:00 PM - 4:45 PMBiography
Dr Shashi is a practicing surgeon and president of S.A.T.H.I. which has been implementing telehealth projects since 2005. Dr Shashi also works with ISO
as a project leader for standardizing medical images and graphics. He is also a IAHSI fellow, past convenor for the IMIA Telehealth WG, and book editor (Fundamentals of Telemedicine and Telehealth) with over 50 papers and 300 presentations.
Dr Oommen John
Country Lead Health Systems Design, Data & Insights
Bill and Melinda Gates Foundation
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
4:00 PM - 4:45 PMBiography
Dr Oommen John, Country Lead , Health Systems Design, Data & Insights, Bill and Melinda Gates Foundation, India Country office. Ooommen will outline how countries in the WHO South East Asian region of WHO are approaching the scale up of telehealth interventions within health systems, including government policy, privacy, confidentiality, security; and capacity building of human resources.
Dr Sheila John
Head of Teleophthalmology and eLearning
Sankara Nethralaya
Panel: Ensuring the quality and safety of telehealth services using standards, guidelines and best practice
4:00 PM - 4:45 PMBiography
Dr Sheila John is a Consultant Ophthalmologist, Head of Department of Tele ophthalmology and e-learning at Sankara Nethralaya, Eye hospital Chennai, India. She has completed her PhD in teleophthalmology in 2021 from the Tamilnadu Dr. M.G.R. Medical University, Chennai. She has published many articles on Teleophthalmology in national and international Journals.
