Session 122: Patient flow

Track 3
Monday, August 5, 2024
2:00 PM - 3:30 PM
Room M4

Overview

Room M4
Presentations


Details

2:00pm - 3:15pm Presentations

3:15pm - 3:30pm Q&A


Speaker

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Melita Ryan
Senior Manager
EY

Session Chair

Biography

Melita is a highly motivated agile management consultant who has 16 years of health care industry experience. She has successfully led many health engagements including strategy, reviews and project management.
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Ashleigh Wilhelm-Plumley
Hospital Engagement Manager
Healthcare Logic

Digital waitlist management workflow resulting in 3 year reduction of Outpatient waitlist in 5 days

2:00 PM - 2:15 PM

Biography

Ashleigh is a Hospital Engagement Manager at Healthcare Logic, bringing extensive experience from hospital services across the public sector. With a fervent dedication to leveraging technology for better healthcare delivery, Ashleigh is deeply committed to driving digital innovation and enhancing patient outcomes.
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Dr Vahid Riahi
Research Scientist
CSIRO

Do midnight censuses accurately portray hospital bed occupancy?

2:15 PM - 2:30 PM

Biography

Vahid Riahi is a Research Scientist in the Health Intelligence team at the CSIRO Australian e-Health Research Centre. His research interests are operation research and optimisation, simulation, machine learning, and patient flow analysis.
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Nick White
Chief Marketing Officer
Alcidion Aus Pty Limited

An independent study shows the ‘ripple effect’ of benefits from adopting a patient flow management solution

2:30 PM - 2:45 PM

Biography

Nick has more than 20 years’ experience across start-ups, top tier consulting, product ownership, and global leadership roles, spanning healthcare, aged care, and communication industries. He has extensive experience with evolving technologies, including health analytics, conversational AI, business process automation, machine learning and the change strategies associated with deploying these technologies. Nick has a proven track record of innovation in healthcare, having launched several successful products focused on improving patient and care team experience, whilst supporting hospital efficiencies.
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Billy Wickham
Acting Chief Information Officer, Digital Health
Alfred Health

An independent study shows the ‘ripple effect’ of benefits from adopting a patient flow management solution

2:30 PM - 2:45 PM

Biography

Billy Wickham is the Deputy Chief Information Officer at Alfred Health and oversees the Clinical Information Systems Project Portfolio within the Digital Health Division. A dedicated healthcare leader with over 20 years of experience in nursing, operations, defence and digital health he has led teams and projects across a variety of healthcare settings including large scale EMR implementation and rapid expansion of telehealth services. Billy has an MBA in Healthcare Managment and a passion for digital transformation and improving patient outcomes.
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Sharon Killin
Endoscopy Nurse Consultant
Central Adelaide Local Health Network

A novel, digital end-to-end (E2E) pathway for gastrointestinal endoscopy referrals – benefits and lessons

2:45 PM - 3:00 PM

Biography

Endoscopy Nurse Consultant
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Rashidur Rahman
Technology Manager, Digital Health
Melbourne Sexual Health Center, Alfred Health

Meeting escalating demand: Creating a digital front door for sexual health

3:00 PM - 3:15 PM

Biography

Rashidur has a post-graduate degree in Computer Science & Technology, a specialist in Health Care IT with 20 years of experience. An accomplished digital health professional with demonstrated success in creating and implementing pragmatic strategies and innovative solutions, catering to the diversified and fast-evolving technology requirements in the healthcare domain.
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Rachel Wolfe
Chief Customer Officer
Five Faces

Meeting escalating demand: Creating a digital front door for sexual health

3:00 PM - 3:15 PM

Biography

Rachel has over 20 years of experience in the healthcare sector and has played a key role in the implementation of electronic medical records, patient portals and the digital front door. Rachel's expertise lies in collaborating with clients to develop patient-centric, innovative solutions that exceed expectations and deliver significant benefits. With a deep understanding of hospital workflows and extensive experience in Change Management and Project Management, Rachel ensures that patient experience solutions not only meet requirements but stakeholders are supported throughout all stages of implementation and ongoing partnerships with Five Faces.

 

 

 

For conference enquiries, please contact the Events Team via [email protected].

 

 

 

 

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